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Effective Selling Skills Course - Open

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“Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all” – Dale Carnegie

An effective sales professional must master techniques to achieve success. From managing an effective cold call to the face-to-face sales call, all sales professionals need to use a systematic process to achieve maximum potential.

Who should attend:

Individuals who are new to sales or those with no formal sales training who wish to improve their skills and techniques in selling.

By the end of the course attendees will be able to:

	Use a consultative selling approach suitable for the modern age
	Create a good first impression with any client
	Apply the psychology of why people buy and their motivations
	Identify customer needs, pre-empt sales resistance and handle sales resistance
	Make effective cold calls and face to face visits
	Handle enquiries and complaints to maximise sales potential
	Apply a structured approach to selling
	Use targets to motivate
	Use a Win-win philosophy – selling with integrity

Specific Course Content:

	Traditional versus consultative selling
	Understanding needs and wants – motivators to buy
	The sales call - call planning and reporting
	Effective questioning and listening
	The call model
	The sales visit
	Using objectives to motivate yourself and/or the team
	Handling meetings – fact finding, proposing, closing
	Turning objection handling into a sales opportunity
	Having a structure to sell

For more information about other Open Training Courses by The Development Company, please click on the links below:

	Minute Taking
	Handling Difficult People / Assertiveness Skills
	Business Time Management Training
	Management Development Workshop
	Train the Trainer Course
	Presentation Skills

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