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We use the concept of
behavioural interviewing as the basis of our recruitment
method; research by Clive Fletcher at the University
of London has shown this method to be second only to
assessment centres in selecting the 'right' candidate
for the job.
We develop attendees on the course to ask questions
about a candidate's behaviour in the past and this will
give us a strong indication as to how that candidate
will behave in the future given similar circumstances.
So, if we start by defining the behaviours which are
necessary for a given job to be carried out to the standard
required then we can assess each candidate against those
behaviours. It is an objective method, but we do not
lose sight of the importance of "gut feel"
in this process.
Phase 1 of the programme is involved
with providing the course participants with the skills of analysing
the requirements of the job, analysing what type of
person is required and designing and practicing the
behavioural questioning techniques.
Phase 2 consists of practise interviews,
with each course attendee carrying out a real play interview.
The interview is filmed and then played back so that
in-depth feedback can be given. We prefer course participants
to have 2 'real play' interviews as our experience has
shown that a lot of learning occurs during the feedback
session which means a large jump in performance is obtained
if individuals have another go.
Please select an option below for more information.
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