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Managing Diversity - Making the Most of Your People

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Managing diversity is about valuing the differences people from varied backgrounds bring to an organisation and nurturing them. This course covers legislation on human rights plus issues high on the political agenda - disability and ageism, equal opportunities and diversity. The focus of the course is recognising diversity as an opportunity and not a challenge.

Who should attend:

Anyone who is new to the concept of diversity, especially line managers, and those who wish to discover how to add value to their business through their people.

By the end of the course delegates will be able to:

Understand what diversity is
Develop ‘best practice’ diversity systems for the workplace
Understand the legislation covering diversity

Specific course content:

What are issues affecting different 'groups' of people?
Effective communication to build productive relationships
Assertiveness 'vs' bullying
Current legislation
Role play with real-life scenario
Feedback and review
 

We offer training in the following areas. For more information about any of these areas please click on the links below:

Appraisal Skills (for Appraisers and Appraisees)
Assertiveness Skills / Handling Difficult People
Coaching Skills / Coaching & Developing People
Diversity / Equal Opportunities
Facilitation Skills
Innovative Problem Solving / The Creative Manager
Interviewee Skills
Leadership Skills
Listening & Questioning Skills
Management Development Programmes
Modular Management Programmes – team leader to Director level
Managing Meetings / Running and Chairing Meetings
Minute Taking Skills
Negotiating Skills
Presentation Skills
Selection Interviewing Skills – competency based interviewing / Recruitment and Selection
Supervisory Skills
Team Building
Thriving Under Pressure – Stress Management
Time Management
Train the Trainer

 

   
   


 
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For more information about our tailored training courses
call 01604 810 801 or click here to contact us.

 

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The Development Company
Ireton House, 9 Sunny Side, Earls Barton, Northamptonshire, NN6 0EX.
Tel: 01604 810 801 | Fax: 01604 811 439 | E-mail: Contact Us