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Case
Study - Motor Neurone Disease Association (charity)
Performance Reviews & Appraisals
A two day course for all appraisers to introduce them
to the skills of appraising others as part of a performance review and appraisal process. The core skills
of feedback, listening, questioning, body language and
summarising were explored via discussion, video, activities
and role plays. How people learn, coaching and how to
draw up a personal development plan with individuals
was also a core component of the course.
Appraisee Skills
A half day course to focus individuals on the planning
required to have a successful appraisal. Topics included
life planning, visioning, goal setting, feedback skills
and clarifying the boundaries for security.
"There have been interesting developments
from the Performance Review training…the empowerment
model has had significant impact and people are using
it in their everyday work. We are really delighted with
the appraisal training and staff are motivated to appraise and
be appraised. It's what we wanted."
- Kay Attard, HR Manager, Motor Neurone Disease
Association (charity)
Case Study
- Cranfield University (education)
Appraisal Skills for Appraisers
Achieving results through the work of other people
is a key part of every manager's job and the principal
tool in this process is the performance and development
review appraisal. Used effectively it enables you to agree with
each member of staff the quality and quantity of the
work they can achieve, identify the training and development
experience they require to carry out their job and motivate
them to reach the agreed targets. This one and a half
day workshop enables participants to practise their
interviewing and appraisal skills and consider the alternatives they
have with each individual.
"The Development Company has been instrumental
in the successful development of Appraisal Training
for Cranfield University since 1998. The dynamic and
flexible approach to participants needs has ensured
that there has been increasing
emphasis on the motivational aspects of performance review appraisals.
The coaching style used in such sessions has stimulated
staff to seek innovative solutions for dealing with
their staff and increased their commitment to the process."
- Lynn Horsnell, Personnel Policy, Resourcing
& Employee Relations Manager, Cranfield University
Case
Study - Countrywide Property Lawyers (solicitors)
A one to one coaching day tailored to the CWPL system for performance appraisal
reviews and the specific needs of the Managing Director
in appraising his staff.
"The one to one appraisal training received
on site proves to be a valuable management tool. A vast
amount of work was covered during the day, tailored
to my needs.".
Stephen Ambler, Managing Director, Countrywide
Property Lawyers
And 180 degree feedback on the results:
"Following the training my boss received I
participated in the most effective performance review appraisal ever experienced
in my career."
- Jo Moore, PA to the Managing Director, Countrywide
Property Lawyers
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